Case Study

Healthcare Company’s Revenue Growth Increased by 44.5% in One Year

Healthcare Company’s Revenue Growth Increased by 44.5% in One Year

CG
Cortado Group
February 1, 2023
44.5%
Revenue Growth

Cortado Group Success Story

Healthcare Company’s Revenue Growth *Increased* *by* *44.5%* *in* *One* *Year*

In Q4 of Year 1, this PE-backed healthcare provider needed a reset after major product, brand, and leadership changes. Cortado partnered with the team to redesign the go-to-market and install modern sales and marketing best practices focused on the full patient journey.

  • Marketing
  • Sales

*Company’s Challenge* Growth stalled because the commercial system could not convert demand into consistent admissions, and sales and marketing lacked a shared process, roles, and accountability.

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  • Marketing org not accountable for qualified pipeline or full-funnel performance
  • Sales motion lacked a staged process, playbooks, and role clarity
  • ICP, personas, and partner strategy were unclear, diluting targeting and spend
  • Post-rebrand transition fragmented messaging across channels and reps

Cortado Group *Solution* *Strategies*

  • Centralize Admissions Motion
  • Build ICP & Personas
  • Stage the Sales Process
  • Deploy Plays & Scripts
  • Stand Up Sales Development
  • Rebuild Marketing Engine
  • Full-Funnel KPIs
  • Partner Program Design
  • Comp & Enablement
  • Designed a centralized admissions org and clear handoffs from marketing to sales.
  • Codified ideal provider and client profiles plus provider and buyer personas.
  • Implemented a 3-stage process with exit criteria, forecasting, and reporting.
  • Delivered plays, talk tracks, and role-based scripts for every pod position.
  • Launched an SDR function with hiring profiles, training, and operating cadence.
  • Transitioned to an in-house, persona-based campaign engine with new leadership.
  • Established funnel metrics, dashboards, and weekly performance reviews.
  • Built a key provider partner program and strengthened vendor partnerships.
  • Updated comp plans and onboarding to reinforce the new process and behaviors.

Solutions Provided

  • Go-to-Market Strategy
  • Sales and Marketing Org Design
  • Campaign Strategy & Execution
  • Buyer Persona Development
  • Ideal Customer Profile Development
  • SDR Development
  • SEO/SEM & Digital

Key *Insight*

By rebuilding GTM, the sales motion, and an in-house marketing engine, the healthcare company grew revenue 44% in 12 months and cut CAC 48%.

Cortado Group *Results*

  • Revenue rebounded $8.2M, from $18.6M (Y1) to $26.8M (Y2), +44%.
  • Client inquiries increased 37% year over year as targeting and messaging tightened.
  • Admissions grew 54% from Year 1 to Year 2; conversion improved 50%.
  • Customer acquisition cost dropped 48% in Year 2 through tighter funnel KPIs.

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